GLS Europe

A brief introduction of GLSE
GLSE is a high quality international express service cooperated by PFC and GLS. It’s cheaper than DHL, UPS, TNT, FEDEX. It’s safer than post service. It’s faster and tracking more details than EMS It’s cheaper than DHL. And it only needs 2-3 working days to transit shipment in German.
1. It’s cheaper than DHL, UPS, TNT, FEDEX especially to UK, France, German and other countries of middle Europe and west Europe.
2. It’s safer than post service.
3. It’s faster and tracking more details than EMS
4. It’s cheaper than DHL and there is no customs clearance in Europe after clearance in German. And the declared value is the actual value.
Delivery time
5-7working days
Volume and weight limit
1)weight limit:
0.1kg <=parcels weight <=14.5kg
2)volume limit:
Volume weight calculation formula: Length cm X width cm X height cm / 5000.
Cargo will be billed on volume weight or actual weight depending on which is the greater of the two.
Tracking website: OR
After we transport the parcel from HongKong to German by air, the German customs will do the clearance and GLS will deal with it. There is no more customs clearance.
Settlement of claims
1. Damaged goods, delayed goods, part lost freight claims must be lodged with PFC within 48hours. And the compensation will be twice the freight fee of the shipment. And the highest compensation is 100USD per shipment.
2. The compensation of commercial papers(not including personal letters) is free charge of the freight fee.
3. Please note:
Undelivered claims for package compensation, must be received in writing or by email within the specified time limits and must include all relevant documents such as invoice, waybill and any photo's that illustrate the damage or loss caused within 30days.
Please ensure all claims material arrives 2 days in advance of the deadline as the processing may take up to 2 working days.
Requirements for handing parcels
1. Several parcels in one shipment are not accepted.
2. Battery or within a battery are not accepted.
3. Any kind of waybill can be accepted. But there must be a invoice attached.
Uploading orders
1. For air mail, customers need to upload the information to the PFC logistics system. And a invoice must be attached.
2. In addition to address label on the outside please try not to have any other logo, for fragile parcels it is to have a fragile symbol on the outside of the packaging, position the address label in a central position on the parcel, please package your parcels properly to avoid damage in transit.
3. Items description:
The actual name of the commodity and quantity must be declared in detail. Example: for products such as DVD or CD the exact nature of the content, the length and purpose of the material must be described. For clothing and textile items, the application, the elements and the weave must be described...Descriptions such as gift or sample are not acceptable.
4. All informations must be filled out in English.
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