What is a fulfillment center and How do fulfillment centers work in China?

What is a fulfillment center?

Adequate warehousing and fulfillment services are highly crucial for e-commerce companies, regardless of product quality, sale visits, or marketing techniques. Businesses can be categorized into either Business-to-Business (B2B), selling products and services to retailers. Business-to-Consumers (B2C) sell products and services directly to consumers. A business completes when the customer receives the sale item ordered. This act of delivering products to customers is referred to as Order fulfillment.

A fulfillment center is a hub for all logistics processes needed to get a product from the seller to the customer. It is likened to a distributor center designed to timely deliver online orders from an e-commerce store to customers’ doorstep. This fast delivery of online orders is the primary goal of an order fulfillment center and, consequently, the heart of the business.

A fulfillment center can be owned by individual e-commerce stores or a third-party logistics company. However, the fulfillment center pricing and its complex processes could be problematic when setting up an order fulfillment center. On the other hand, hiring a third-party fulfillment center is cost-effective if you have a small e-commerce business or low margins. This is because the fulfillment center caters to multiple e-commerce businesses and not just one. Amazon is a perfect example of an e-commerce store. That is the largest in the world with high margins and hence has the largest fulfillment center of its own.

How do fulfillment centers work?

Order fulfillment centers are concerned with the work that helps get online orders to your doorstep if you are a customer. The roles of a fulfillment center are following:

1. Service to the e-commerce store (seller):

This includes receiving products or inventory for the stocking process, inventory management, sorting products into categories. Preparations for peak shopping seasons, and attending to all the logistics processes needed in the supply chains.

2. Service to the customer

This includes receiving and processing orders, kitting and assembling items, order merging, product packaging, labeling, negotiating the shipping prices base on the volume of orders, and shipping products to the customer’s address (retailers or consumers directly). The fulfillment centers also render customer support, including communication with Chinese suppliers, reporting problems, or making product exchanges or returns.

The order fulfillment center also handles sales calculations. It caters to costs incurred from inventory problems such as pick-up errors or product damages and quality control via automated machines and technology used in order processing and inventory management.

What is a fulfillment warehouse?

A conventional warehouse is an industrial space where inventories are stored in bulk for some time. In contrast, a fulfillment warehouse is an ample space where order fulfillment centers keep inventories and perform other jobs such as maintenance of the invoices, generating pick lists, packaging, labeling, shipping, and handling returns for online orders.

Often, a fulfillment warehouse is used interchangeably with the term “Fulfilment center” because the bulk of the work of an e-commerce fulfillment center is done in the fulfillment warehouse.

The essence of the fulfillment warehouse is to receive from the sellers more inventories enough to be available for customers’ orders before shipment. This is based on the closeness to customers. A list closer to your customers will give your e-commerce business a tremendous advantage over your competitors.

Some large online retailers have their e-commerce warehouse(s) for storing excess inventory, while others, in conjunction with some other e-commerce businesses, hire space in a fulfillment warehouse.


China Warehouse Fulfillment Service

PFC has a modern warehouse which is about 80,00 square meters and at the excellent geographical location. Meanwhile, it has reasonable layout, multi-functions and advanced storage device.Your goods will be kept well by our experienced administrator.We insure that your goods will be under our supervision in 24 hours. As we work in a systematic way, your goods will be processed properly and efficiently. In order to modernize, normalize and standardize our customer services,we has developed an advanced warehouse management system which can strengthen our production management and operation.

Warehouse Management System

China PFC can offer convenient China warehouse & order fulfillment services. Meanwhile, PFC, as an excellent China order fulfillment center, can provide full warehouse service. And PFC’s warehouse staff execute your order fulfillment process is highly efficient ways.We have our warehouse management system.

We can control our warehouse’s entire inbound inventory process in China through this warehouse management system.For some special requirements, we can flexibly adjust all processes. Our ERP system integrates with more than 40 e-commerce platforms (Shopify, Woocommerce, Amazon, eBay, etc.) in China.

Effective China Warehouse Inventory Management

A simple and accurate SKU management system makes the pick and pack process better and better. In China PFC’s SKU system, each of your products has a specific SKU number in the warehouse management system. The SKU of each product carries the details of the related product. It ensures that we can accurately perform the order fulfillment process and better serve you with the warehouse management system. At the same time, you can get regular warehouse inventory updates to understand product sales.

Reliable China Warehouse Service

We know well about the basic features of the warehouse management service. And warehouse staff can warehouse and fulfill your item inventory and shipment by the high efficient warehouse management system.

We divide warehouse racks depending on products’ features, which guarantees the efficiency and reliability of our China warehouse management service. Meanwhile, all employees in our warehousing have a lot of experience in e-commerce fulfillment warehouses and order fulfillment. You never have to worry about your order any more.


Parcel from China

2022.10.18


2022-10-18 55

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