HK EMS Speedpost service

A Brief Introduction of HKEMS

HKEMS is a speed post which covers more than 210 countries and 1900 cities with efficiency , safety, powerful ability of customs clearance. It is a great choice for your international delivery.

Service advantages

Customs clearance- Powerful ability of customs clearance with priority of discretion in customs and aviation.
Tracking----Online tracking the delivery details
Scope----More than 220 countries and areas

PFC----After we receive the parcel, we will send them directly to the processing center in the same day.

Price, surcharge and Tariffs

1. Price
Charge on actual weight
2. Surcharge
HKEMS has no remote area and fuel surcharge
3. Tariffs

The tariff of the country of destinations will be as the criterion. (Usually the tariff of the high declared value parcels is much higher. But if the declared value is lower than the real value, it will cause higher penalty duty.)

Reference time

2-7 working days for receiving the parcel.


Tracking website:

Volume and weight limit:

HKEMS volume and weight limit:
1. Volume
1) P :length <=105cm, length+perimeter<=200cm
2) XP : length<=150, length+perimeter<=300cm
Note: American(including Puerto Rico) are different: length<=150cm, length+perimeter<=275cm.
Different countries’ volume and weight limit:
2. weight limit:
The minim none cylinder parcel: 90mmx 140mm.

parcels weight <=30kg;

Cylinder parcel:
The maxim size:diameter*2+length<=104cm, length<=90cm,
The minim size: length>=30cm, diameter>=6cm.

Limited items

Aviation embargoed goods such as dangerous goods, liquids, powder, engine, battery, motor, guns for sports, medicine for emergency or scientific research, underproof magnetic items, perishable products, radioactive substances etc.

State banned export goods such as antiques, precious metals, currency, and other prohibited products. Any products within a battery or pure battery are not accepted.

Settlement of claims

1. If the parcel was lost after we delivered it to the express company, they will be responsible for the lost. But we will help our customers to demand the compensation
And the highest compensation is 1300RMB.
2. Parcels are detained, confiscated or destroyed by the recipient’s country according to their law.

We will not be responsible for this.

Operation requirements:

Uploading orders
1. Items description:
The actual name of the commodity and quantity must be declared in detail. Example: for products such as DVD or CD the exact nature of the content, the length and purpose of the material must be described. For clothing and textile items, the application, the elements and the weave must be described...Descriptions such as gift or sample are not acceptable.
2. The declared value:
An invoice stating the value of the shipment must be included when shipping with HK-FedEx . Declaring a low value may result in higher tarrifs and fines by your countries customs when they believe the value has been under declared. So we suggest to declare the actual value.
3. The recipients address:

China EMS does not accept APO/FPO as delivery addresses. A valid E-mail address along with the recipients phone number must be provided and all informations must be filled out in English.

Packing requirements
Please note that packing should be in good condition and not easy damaged, In addition to address label on the outside please try not to have any other logo, for fragile parcels it is to have a fragile symbol on the outside of the packaging, position the address label in a central position on the parcel, please package your parcels properly to avoid damage in transit.

China Warehousing
Order Fulfillment

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