If my parcel is lost, then what is the procedure of making a claimF.A.Q
If you suspect that your parcel is lost in transit, then we will help you to send an inquiry list to the post office or courier company and they will investigate.
They will compensate you if they can confirm that the parcel is indeed lost. Note that you cannot make a claim if you have chosen to send by regular postal service which does not have a tracking number.
High value of the products we suggest you choose express service or buy insurance.
All sea &air service support insurance service.